Support Hub

Get help — fast.

Pick the path that matches your situation. Managed-support clients can submit, track, and escalate tickets directly through our service portal.

Room down / outage

Active outage affecting a meeting in progress.

Open P1 ticket

Service request

Non-urgent fix, move/add/change, or scheduled work.

Submit request

General question

Account, billing, or how-to questions.

Open portal
SERVICE PORTAL

Your tickets, your status, your history.

Track every open ticket, review past resolutions, and access our knowledge base — embedded right here.

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What you can do in the portal

Submit, track, and resolve — in one place.

  • Open new service requests
  • Track ticket status in real time
  • Review past resolutions & notes
  • Search the knowledge base
  • Escalate active outages
  • Manage approvers on your account
Launch service portal

Not a managed client yet?

See how Managed Meeting Room Support takes AV off your IT team's plate.