Managed Meeting Room Support for Michigan Businesses
Your rooms, monitored and actively supported.
Proactive monitoring, certified help desk, and on-site response — built so your IT team never has to chase another AV ticket.
Proactive monitoring
Every endpoint, every codec — health checks before users notice.
Tier-1/2/3 help desk
Certified MTR / Zoom / Meet engineers, not a generic NOC.
8-hr on-site SLA (option)
Truck-rolled techs across Metro Detroit and partner network nationwide.
Quarterly reviews
Room performance, uptime, and refresh planning — reported.
Three tiers. One predictable line item.
Per-room pricing. No surprise truck-roll invoices. Choose the response posture that fits each site.
Common questions
Do you support rooms you didn't install?+
Yes. We onboard third-party-installed rooms with a one-time health assessment, then bring them under managed support.
How do users submit a ticket?+
Via our IE Service Pro portal — link from the Support hub — or by emailing service@innovativeen.com. Critical rooms can call our 24/7 line.
Is there a setup fee?+
Most fleets onboard with no setup fee. Complex environments may include a one-time discovery engagement.
Supporting rooms in a public-sector environment? See our government AV capabilities for contracting profile, NAICS and PSC codes, and our capability statement.
On-site managed support across Michigan
Same-day truck-rolls across Metro Detroit. Scheduled coverage statewide. National partner network beyond.
Planning something similar? These PDF guides walk through the decisions step by step.
For an example of ongoing technology modernization across offices, read the nationwide enterprise AV case study.
Stop chasing AV tickets.
Get a per-room support quote in one business day.